Terms & Conditions
Terms & Conditions
The rules that govern your use of biolongevitylabstore.com and every order placed with us.
Contents
- Eligibility
- Products — Research Use Only
- Product Information and Availability
- Orders and Acceptance
- Pricing and Payment
- Shipping and Delivery
- Returns, Refunds, and Replacements
- Account Responsibilities
- Intellectual Property
- User Conduct
- Disclaimers
- Limitation of Liability
- Indemnification
- Governing Law and Jurisdiction
- Dispute Resolution
- Force Majeure
- Modifications to Terms
- Entire Agreement
Eligibility
You must be at least 21 years of age and a qualified research professional, licensed practitioner, or affiliated with a legitimate research institution to purchase from this Site. By placing an order you represent that you are of legal age, purchasing exclusively for in-vitro laboratory research, will not administer any product to humans or animals, and will comply with all applicable laws.
Products — Research Use Only
All products sold on biolongevitylabstore.com are labeled and sold as research chemicals for laboratory research use only. They are not:
- Drugs, medicines, or dietary supplements
- Approved by the FDA, Health Canada, EMA, or any regulatory body for human or veterinary use
- Intended to diagnose, treat, cure, or prevent any disease
- For human consumption, injection, ingestion, inhalation, or topical application
Misuse of these products is strictly prohibited and is the sole responsibility of the purchaser.
Product Information and Availability
- Product images are for reference; actual labels or packaging may vary
- Purity and lot numbers may change between batches (COAs on request)
- We reserve the right to correct pricing or description errors even after an order is submitted
- Product availability is not guaranteed; SKUs may go out of stock without notice
If a product becomes unavailable after purchase we will notify you and offer a substitution, backorder, or full refund.
Orders and Acceptance
Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion. Reasons to decline include suspected fraud, failed verification, shipping restrictions, inability to verify research-use intent, or prior chargebacks. Order confirmation emails do not constitute acceptance until payment is successfully processed.
Pricing and Payment
- All prices are in U.S. Dollars (USD) unless otherwise noted
- Prices are subject to change without notice
- We accept major credit cards, bank transfers, e-checks, and select cryptocurrencies
- Payment must be received in full before an order ships
- Sales tax will be added where required by law
Discount codes cannot be combined, are not retroactive, and may exclude sale items. We reserve the right to void discount abuse.
Shipping and Delivery
- Orders are processed within 1–3 business days
- Domestic (U.S.) delivery: 2–5 business days after shipping
- International delivery: 7–21 business days, subject to customs
- Buyer is responsible for customs duties, import taxes, and brokerage fees
- Cold-chain packaging is included on all peptide orders
Title and risk of loss transfer to you when the carrier picks up the package.
Returns, Refunds, and Replacements
Because our products are temperature-sensitive research reagents, we do not accept returns of opened, used, or improperly stored products. Replacements or refunds are available for products damaged in transit (photo evidence within 48 hours), shipments lost by the carrier (after investigation), and products significantly deviating from stated purity (third-party COA required). See our Refund & Return Policy for full details.
Account Responsibilities
- Provide accurate registration and shipping information
- Maintain the confidentiality of your login credentials
- Take responsibility for all activity under your account
- Notify us immediately of unauthorized access
We may suspend or terminate accounts for Terms violations, fraudulent activity, chargeback abuse, or product misuse.
Intellectual Property
All Site content — logos, product descriptions, images, text, graphics, code, and design — is the property of BioLongevity Labs Store or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, modify, distribute, scrape, or reverse-engineer any part of our platform. Limited personal, non-commercial use for research reference is permitted.
User Conduct
You agree not to:
- Use the Site for any unlawful purpose
- Attempt unauthorized access to our systems
- Upload viruses, malware, or malicious code
- Harass, threaten, or defraud users or staff
- Post false reviews, misleading claims, or spam
- Circumvent security features or rate limits
Disclaimers
The Site and all products are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, or uninterrupted operation. Information published on the Site is provided for educational reference only and does not constitute medical, legal, or professional advice.
Limitation of Liability
To the maximum extent permitted by law, BioLongevity Labs Store shall not be liable for any indirect, incidental, consequential, or punitive damages; loss of profits, data, business, or research results; personal injury or property damage arising from product misuse; or third-party actions including carrier delays. Our total aggregate liability for any claim shall not exceed the total amount you paid for the product(s) giving rise to the claim.
Indemnification
You agree to indemnify, defend, and hold harmless BioLongevity Labs Store from any claims, damages, losses, or expenses arising from your violation of these Terms, your misuse of any product, your violation of any law or third-party right, or any content you submit to the Site.
Governing Law and Jurisdiction
These Terms are governed by the laws of the United States and the state in which BioLongevity Labs Store is registered, without regard to conflict-of-law principles. Disputes shall be resolved exclusively in the state or federal courts located in that jurisdiction.
Dispute Resolution
Before initiating legal action, both parties agree to attempt good-faith resolution through direct written communication for at least 30 days. Unresolved disputes may be subject to binding arbitration. Class-action waivers apply where permitted by law.
Force Majeure
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, government actions, carrier strikes, supply chain disruptions, cyberattacks, or utility failures.
Modifications to Terms
We reserve the right to modify these Terms at any time. Updates will be posted with a revised "Effective Date." Material changes will be announced via email or Site banner. Continued use of the Site constitutes acceptance.
Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Refund Policy, constitute the entire agreement between you and BioLongevity Labs Store regarding your use of the Site.
Questions about these terms?
Our team responds within 1–2 business days.